All orders are subject to product availability and confirmation of payment.

Items placed in your shopping cart are not reserved and may remain available for purchase until your order has been successfully completed.

Please review your items, sizes, colors, quantities, shipping address, and contact information carefully before completing your purchase.

Once an order has been confirmed and processed, we may no longer be able to accommodate changes or cancellations.

We make every effort to keep our online inventory accurate. In rare instances, however, an item may become unavailable after an order has been placed. Should this happen, our team will contact you and assist you with the available options.

Looking for a particular dress, size, color, or product at one of our boutiques? We recommend contacting the boutique before visiting so our team can check availability for you.

We do our best to represent our products and colors as accurately as possible. However, actual colors may vary slightly from what appears in photographs or on your screen due to lighting, photography, screen or device settings, fabric type, and other factors.

Delicate fabrics such as tulle, lace, sparkle fabrics, and sheer canopy materials may also appear lighter, deeper, or slightly different depending on the lighting and surrounding colors.

These slight color variations are not considered product defects.

If a particular shade is important to your purchase, our boutique team would be happy to assist you before ordering.

Eligible full-priced items may be exchanged within seven (7) days of receipt, subject to the conditions of our Returns & Exchanges Policy.

Items purchased during a sale or promotion where a discount was applied are final sale and cannot be returned or exchanged.

Approved exchanges are subject to an Exchange Handling Fee of ₱300 for Philippine orders or USD 10 for international orders, plus applicable shipping or delivery costs.

For hygiene reasons, certain items, including hair accessories, undergarments, and dresses or clothing that include bloomers, are not eligible for return or exchange.

The Exchange Handling Fee does not apply if Spinkie sent an incorrect item or if the item is confirmed by our team to have a manufacturing defect.

Please see our Returns & Exchanges Policy for complete details.

Please refer to the size guide on each Spinkiewear product page before placing your order, as fit may vary depending on the style.

If your child is between sizes, we generally recommend considering the larger size.

Need help? Our boutique team can assist with sizing recommendations. Having your child’s height, chest, waist, and age ready will help us recommend the most suitable size.

Please note that sizing recommendations are provided as guidance and cannot guarantee an exact fit.

We offer FREE SHIPPING for Philippine orders worth ₱5,000 and above.

For orders below ₱5,000:
₱300 – Metro Manila and Cavite
₱380 – Other areas in the Philippines

Local orders are generally shipped through W Express or LBC, depending on the destination and shipment requirements.

Delivery times may vary depending on the destination, weekends, holidays, weather conditions, courier operations, and other circumstances beyond our control.

Once your order has been dispatched, please refer to the tracking information provided for the latest delivery status.

Same-day delivery is available for purchases from our Spinkie Glorietta 4 and SM Megamall boutiques only, subject to product availability and boutique operating hours.

Customers may arrange and shoulder the cost of their preferred same-day delivery service or rider.

Please contact the boutique first to place or confirm your order and wait for confirmation that your purchase is ready for pickup before booking a rider

We ship internationally to many destinations via DHL Express.

International shipping fees are calculated at checkout, before payment is completed. Shipping rates vary depending on the destination country and total order, including the items and quantity purchased.

You will be able to review the applicable shipping fee together with your order total before proceeding with payment.

International delivery is typically estimated at 3–7 business days after dispatch, depending on the destination and customs processing.

Delivery estimates are provided as a guide and are not guaranteed. Delays caused by customs, local authorities, couriers, weather, or other circumstances beyond Spinkie’s control may occur.

We ship internationally to many destinations via DHL Express.

International shipping fees are calculated at checkout, before payment is completed. Shipping rates vary depending on the destination country and total order, including the items and quantity purchased.

You will be able to review the applicable shipping fee together with your order total before proceeding with payment.

International delivery is typically estimated at 3–7 business days after dispatch, depending on the destination and customs processing.

Delivery estimates are provided as a guide and are not guaranteed. Delays caused by customs, local authorities, couriers, weather, or other circumstances beyond Spinkie’s control may occur.

Customers are responsible for providing a complete and accurate delivery address, contact number, and recipient information when placing an order.

Spinkie will not be responsible for delays or additional costs resulting from incorrect or incomplete information provided by the customer.

Once an order has been turned over to the courier, delivery schedules may be affected by circumstances outside Spinkie’s control.

Please monitor your tracking information and ensure that someone is available to receive the shipment when required.

We carefully inspect our products before they are released or shipped.

If you believe you received an incorrect, damaged, or defective item, please contact us within seven (7) days of receipt.

Please have your order number or proof of purchase, together with clear photos of the item and the concern, ready so our team can assist you.

Our team will review the concern and advise you on the appropriate next steps.

Please note that minor variations in handmade details, fabric texture, embellishments, or other characteristics that do not affect the item’s intended use may not necessarily be considered defects.

Please follow the care instructions provided with your individual product.

Most Spinkie dresses may be gently hand washed in cold water with a mild detergent. Avoid prolonged soaking, bleach, wringing, and tumble drying. Delicate dresses should be handled gently and air dried away from direct sunlight.

Spinkie canopies are DRY CLEAN ONLY. Please do not hand wash, machine wash, soak, or immerse a canopy in water, as the bamboo ring should not get wet.

Spinkie canopies should always be securely installed using a hook and mounting method appropriate for your ceiling or installation area.

For higher ceilings, a strong nylon string may be securely tied to the ribbon loop at the top of the canopy to extend the hanging length.

Before use, always make sure that the hook, mounting point, string, knot, and canopy are securely installed.

Please refer to our Canopy Installation Guide for more information.

Prices and promotions may change without prior notice.

We are unable to provide price adjustments for previously completed purchases if an item is subsequently discounted or included in a promotion.

Promotional offers, discount codes, gifts with purchase, and other offers are subject to their individual terms and conditions and may not be combined unless specifically stated.

We value your experience with Spinkie and would love to hear from you.

If you have feedback, suggestions, or concerns about your purchase or boutique experience, please feel free to reach out to our team. Your feedback helps us continue improving the Spinkie experience for our customers.

For concerns regarding an order or product, please have your order number or proof of purchase ready so we can assist you more quickly.